How to set up the PioneersTV TV guide (EPG)

What is an EPG in IPTV?

An EPG (electronic program guide) is a schedule of programs for each channel, the IPTV version of a cable TV guide. IPTV services usually provide it as an XMLTV file, a standard XML format for TV listings documented by the XMLTV project. Your player downloads that file and matches each listing to a channel.

Do I need to set up the EPG myself?

Usually not. If you signed in with Xtream Codes, most players (TiviMate, IPTV Smarters, OTT Navigator, IPTVX) download the PioneersTV guide automatically. You only need to add it manually when:

• you loaded the service with the M3U link instead of Xtream Codes, or
• your app has a separate "EPG source" field that is empty.

How do I add the EPG link manually?

Your welcome message includes an EPG link. On Xtream-based services it typically has this shape:

http://SERVER:PORT/xmltv.php?username=USERNAME&password=PASSWORD

Then add it in your player:

• TiviMate: Settings > EPG > Add EPG source, paste the link, then Update EPG.
• IPTV Smarters Pro: with an Xtream login, use Settings > Refresh EPG. M3U playlists accept an EPG URL when you add the playlist.
• OTT Navigator: Settings > Providers, open the provider, then EPG and add the link.
• Smart TV players: usually entered on the app's website, next to where you added the M3U link.

Why is my TV guide empty?

1. It hasn't downloaded yet. The guide file is large. Give it a few minutes after the first sign-in, then force an update in settings.
2. The guide refresh is turned off. Set the app to update the EPG at least once a day. Listings usually only cover the next few days.
3. The channel isn't matched. Players match listings to channels by ID. A few channels may have no listings. That is normal for some international and event channels.
4. Storage is full on a Fire TV Stick, so the guide can't be saved. Clear space and update again.

Why are the guide times wrong?

If every listing is off by the same number of hours, your app is reading the guide in a different time zone. First check your device's time zone. Then look for an EPG time offset (sometimes called "timeshift") setting in the player and adjust it by the number of hours the listings are off. For example, enter -3 if programs show three hours late on the West Coast.

Can I replay past programs from the guide?

Replaying past programs from the guide is called catch-up. It needs two things: the channel has to offer it, and your player has to support it (TiviMate Premium does, for example). Players usually mark channels that support catch-up with an icon in the guide. Ask support whether the channels you watch have it.