Privacy Policy
What we collect, why, and what you can ask us to do with it.
What information do we collect?
- Contact details you give us when you message us: your WhatsApp number or Telegram username, and your email address if you email us.
- Order details: the plan, term and number of connections, and payment confirmation details needed to activate your account.
- Account and technical data: your username, subscription dates, and connection information (such as IP address and device type) recorded by our servers when you stream, used to enforce connection limits and fix problems.
pioneerstvpro.com itself has no user accounts, contact forms or checkout. Browsing the website doesn't require you to give us any personal information. Our hosting provider may keep standard server logs.
How do we use it?
- To activate, extend and support your subscription.
- To reply to your questions and send setup instructions.
- To prevent abuse, such as a login shared beyond its connections.
We don't sell your information or use it for third-party advertising.
Who do we share it with?
Only with service providers we need to operate: messaging platforms (WhatsApp, Telegram, email), payment providers, and hosting. Each of them processes data under its own privacy policy. We may also disclose information if the law requires it.
How long do we keep it?
While your subscription is active, and for a reasonable period after it ends for support and accounting purposes. After that, we delete or anonymize it.
What are your choices?
You can ask us to access, correct or delete your information at any time by emailing biziptvbizz@gmail.com. Depending on where you live (for example California or a Canadian province), you may have additional rights under local privacy law, and we will honor them.
Contact
Privacy questions about PioneersTV: biziptvbizz@gmail.com.