Most people who switch to PioneersTV are set up within an hour. Getting the whole household comfortable with it takes about a week. This is what that week usually looks like, and what to do at each step so nothing catches you out.
Day 1: login and the first TV
After your order is confirmed on WhatsApp, you receive your login: an Xtream Codes server, username and password, plus an M3U link. Start with the TV you watch most. Install the recommended player, sign in with Xtream Codes, and give it a minute or two to load channels and the TV guide. The installation guide covers each step if you want to follow along.
Days 2 to 3: the other screens
Add PioneersTV to the other TVs and devices with the same login. Remember that the number of screens that can play at the same time depends on your plan, not the number of devices you install it on. If you are still choosing hardware for a second TV, our streaming device comparison helps.
Days 3 to 5: make it feel like home
- Favorites first. Add the 15 to 30 channels each person actually watches. This makes the biggest difference to everyday use.
- Hide what you don't watch. Hiding unused country groups shortens the list and speeds up older sticks.
- Check the guide. If listings are missing or show the wrong time, the EPG guide has the fix.
The first prime-time evening
Evenings are when home internet is busiest. If something is going to buffer, it will usually show up during the first big game or a busy weeknight. Don't panic: the cause is almost always Wi-Fi. Run through the buffering fixes in order, and for big games use the game-day checklist.
End of week one: cancel the old service
Once everyone is happy, it's time to cancel cable or satellite and return the equipment. Our cord-cutting checklist covers the order to do it in, so you never end up with no TV for a weekend.
Who to ask when something is off
Message support on WhatsApp with your device, your app and a photo of anything unusual. The faster we can see the problem, the faster it gets fixed. Most first-week questions are answered in a few minutes.